What we do.

We specialize in all things workplace. 

We help enterprise teams build innovative digital and physical workplace solutions that improve employee experience while maximizing business ROI. 

We approach every project by transforming fragmented data into actionable insights and validating ideas through rapid experimentation.

Why Outer Labs?

Workplace leaders are under pressure to reduce costs, improve employee experience, support hybrid work, adopt AI responsibly, and make better real estate decisions. 

We support our clients with cross-disciplinary expertise in workplace strategy, UX research, product management, software engineering, analytics, and AI experimentation. 

We dedicate senior consultants to every project. They bring experience in navigating complex workplace challenges and keep the focus on measurable business outcomes.

Who we work with.

We partner with a select group of Fortune 50 companies to ensure we give each client our full attention. 

Our clients already have the right data but it's scattered across booking systems, badge data, sensors, surveys, spreadsheets, and disconnected technology. 

We help our clients reach a shared understanding of what's actually happening in their people centers so they can learn faster and reduce their implementation risk.

Selected work.

Baseline performance evaluation

“We don’t have a clear understanding of how our workspaces are performing.”

6-week sprint cycles to generate quantitative / qualitative data-informed insights for three 1,000+ employee people centers. 

15 key performance metrics / benchmarks, 20 employee archetypes, and 20 high-impact / low-effort recommendations for immediate implementation, pilot opportunities, and long-term strategy.

People center planning

“We are struggling to plan our workplace for the next 1-5 years and estimate impact.”  

2-week sprints to produce 3 multi-year occupancy scenarios for 5,000+ hybrid employees in two people centers. 

10 key performance metrics and furniture inventory / layout changes for typical floor plates.

Holistic strategic foresight

“We want to be intentional about introducing AI into our workplace / workforce over the next 5-10+ years.” 

X-week sprint cycles to prepare X-day visioning workshops for a cross-disciplinary attendee list of XX internal business unit leaders and XX external subject matter experts. 

6 future scenarios, definition of 7 key macro-forces, 13 problem statements, and 110 space / policy solutions aimed at improving employee brain health and team camaraderie.

Tech-embedded product innovation

“We want our employees to be able to successfully focus and collaborate in our open plan workspaces (without adding walls).”  

X-week sprint cycles managing cross-disciplinary teams to produce small-batch runs (X-XX units) of physical (patent pending) workplace accessories.

XX distinct products, pilot-tested across XX internal teams with validation of improved employee environmental comfort and reduced collaboration friction.