Outer Labs is a small, specialized consultancy for workplace teams in large, forward-thinking organizations.
We support our clients with cross-disciplinary expertise in workplace strategy, analytics, UX research, product management, software engineering, and human/team-agent experimentation.
We build strong, long-term relationships with our clients by providing integrated advisory and delivery support for their most critical workplace initiatives.
We specialize in all things workplace.
We align on performance problems with key metrics.
We collect targeted occupancy and experience evidence.
We inform global portfolio strategy and location tactics.
We run expansion and contraction planning scenarios.
We build digital and physical workplace solutions.
Workplace Performance Evaluation + Strategy
Synthesizing quantitative + qualitative evidence for holistic decision making.
• UX research frameworks
• Behavioral archetypes
• User journey mapping
• Multi-system data integrations
Integrated Workplace Optimization Tools
Streamlining digital workflows for increased planning efficiency.
• Block / stack / furniture configurators
• Multi-dimensional planning scenarios
• Activity-based neighborhood design
• Space inventory / cost / utilization models
Tech-Embedded Workplace Accessories
Developing physical workplace products for employee comfort.
• Furniture for work styles
• Soundscaping speakers
• Noise level sensors
• Thermal comfort devices
We partner with a select group of Fortune 50 companies to ensure we give each client our full attention.
Our clients already have the right data but it's scattered across booking systems, badge data, sensors, surveys, spreadsheets, and disconnected technology.
We help our clients reach a shared understanding of what's actually happening in their people centers so they can arrive at smart solutions faster and reduce their implementation risk.