People Operations Manager

REmote Only


About Us

We believe that now is the time to reevaluate the impact of spaces we create to live, work, and play. Building sustainably at a global scale requires better tools and technology for the people involved. We're attacking this at the core -- Outer Labs provides modern human-centric apps for stakeholders who can directly influence the way real estate, architecture, and construction decisions are made in their projects.

Some questions we find ourselves asking: ​How can we help an Architect explore thousands of ideas in the time it currently takes to explore one? How can software optimize the quality of space for usability while reducing the cost and resources required to build?​ How do we encourage adoption of reusable solutions that can be manufactured more sustainably and efficiently?

Answers to these questions require deep expertise in design and engineering that comes from every level of our company. This is why we’ve invested deeply in building a culture that empowers its employees to do great work and directly shape the future of its products. We want smart, creative, and intentional individuals to be part of our core team. Are you in?

Job Description

We are actively seeking an experienced People Operations Manager to lead our company with finding and retaining excellent employees. You will be entrusted with our ongoing quest to find talent, build a strong employment brand, and lead employee engagement. Working closely with, and reporting to the COO, you will be responsible for the high level strategy of these functions as well as leading the day to day operations. This includes the employment lifecycle of all Outerlings, from recruitment, to employee experience and engagement, to performance feedback and everything in between. Simply put, you will be responsible for the happiness and development of our people!


  • Partner with hiring managers to attract and recruit the right talent to support our growing business needs
  • Streamline the recruiting & onboarding process, ensuring the process is up to date and of high quality
  • Foster an inclusive and highly collaborative culture, by leading employee engagement initiatives, such as employee surveys, goal setting, all-hands meetings and offsites, employee benefits and annual review cycles
  • Player-coach role, that includes coaching and mentorship responsibilities for at least one direct report
  • Build strong relationships with our operations partners, fostering trust and promoting collaboration
  • Handle confidential matters with discretion

Required Skills

  • 5+ years in people operations, human resources and / or talent acquisition  
  • Having worked in a technology startup environment is a preferred
  • People management experience preferred
  • Highly organized with a heavy attention to detail and planning
  • Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
  • Adept to problem-solving and conflict resolution
  • Good understanding of people ops, employee engagement HR applications


  • Healthcare, dental, and vision insurance for employee & dependents.  We cover 85% of the cost for employee, and 75% of the cost for dependents
  • 401K with matching up to 4% of your salary
  • Paid parental leave for all new parents
  • Unlimited PTO
  • 11 paid company holidays
  • Computer and home office setup with phone and internet paid for up to $100 each.
  • Annual stipend for education and professional development
  • 100% remote working
Outer Labs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, we remain dedicated to building a diverse, inclusive, and collaborative work environment. If you’re excited about this role, but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyways - you may be the right candidate for this or other roles!